PLAYER SUPPORT

Get back to the table.

For account, progress, purchase, accessibility, or technical help, contact ArdaBot, Inc. at cj.bordeleau@ardabot.ai.

Include with your request

Tell us which platform you use, the app version if available, what you expected, and what happened. Do not send passwords, complete payment-card details, or government identification.

Purchases and restoration

Use Restore Purchases in the Player Record after signing into the same Card Count Quest account. Manage or cancel an Apple or Google subscription in the device's subscription settings. Manage a web subscription through the billing portal in Card Count Quest.

Account deletion

Signed-in players can delete their account from the Player Record screen. Web instructions and details about what is deleted are available on the account deletion page.

Responsible play

Card counting changes expected value but never removes variance or guarantees profit. Use a defined bankroll, follow local rules, and never chase losses. If gambling is causing harm, stop playing and seek support from a qualified local resource.

Effective August 25, 2026